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Wednesday, 04 July 2007
Instructions on how to configure Microsoft Outlook Express for use with IMAP email accounts.

To configure Microsoft Outlook Express for use with IMAP, do the following.
  1. Open Microsoft Outlook Express and and go to Tools > Accounts...
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  2. From the Internet Accounts window click Add and then Mail...
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  3. Enter your name as you wish it to display on emails you send. Click Next.
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  4. Enter your full email address. Click Next.
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  5. Select IMAP from the list of options for the incoming mail server type.
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  6. Enter the incoming (IMAP) and outgoing (SMTP) server addresses, these will be identical and will be of the format mail.<your domain name>, e.g. if your domain was domain.com your mail servers would be set to mail.domain.com. Click Next.
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  7. Enter your full email address in the box labelled Account name.  Enter the password you have been provided with in the box labelled Password.  Ensure Remember password is ticked. Ensure Log on using Secure Password Authentication (SPA) is unticked. Click Next.
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  8. You have now completed the initial stage of adding a new IMAP email account. Click Finish.
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  9. The Internet Accounts window will be displayed again and the mail account you have just added will be highlighted (mail.domain.com in the example below).  Ensure the account you have just added is the one highlighted. Click Properties.
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  10. A Properties window with 6 tabs will appear.  The General tab will be selected and the name of the Mail Account highlighted.
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  11. It is a good idea to rename the Mail Account to have a more meaningful name, e.g. your name as it is displayed on your emails, your email address, the purpose of the account (e.g. sales, support, enquiries, personal, business). In this example the Mail Account has been renamed to show the name displayed on outgoing emails. If this email account is for business email you may wish to enter the business name in the box labelled Organization
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  12. Click the tab labelled Servers. Ensure the box labelled My server requires authentication (at the foot of the tab) is ticked.
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  13. Click the tab labelled IMAP. Enter INBOX in the box labelled Root folder path. Click OK.
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  14. The Internet Accounts window will display again and the mail account you have set up will be highlighted.  Note that if you entered a more meaningful name for the account it's entry in this list will have changed from the server address (e.g. mail.domain.com) to the more meaningful name (e.g. Your Name). Click Close.
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  15. A message "Would you like to download folders from the mail server you added?" will appear. Click Yes.
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  16. Outlook Express will then download a list of folders from the IMAP server. This should only take a short while.  You may be prompted to re-enter your username or password. The "Downloading Folders" window will close once all folders have been downloaded. Please wait.
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  17. If the "Show/Hide IMAP Folders" window remains open click OK.

  18. You will be returned to the main Outlook Express window. A new set of folders for the new mail account will have been created underneath the list of Local Folders. These folders will be stored under a heading bearing the name of the mail account.
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    1. Inbox - stores emails received through this mail account (email address).
    2. Sent Items - stores emails sent through this mail account (email address).
    3. Drafts - stores emails composed using this mail account (email address) but not yet sent.
Last Updated ( Wednesday, 04 July 2007 )
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